Co-Op City Tire & Auto

I spoke with Kevin two days ago, told him I’d be driving in from Connecticut, and he specifically told me to come in as soon as they opened so they could check my oil consumption issue. I showed up at 7:58 AM — before their official 8:00 opening — and there were already three people inside. A woman at the counter asked how she could help, so my boyfriend started explaining. I chimed in since the car is mine and I know the situation, but instead of listening, she got short with me like I was doing something wrong by answering her question. From that moment, the energy felt petty. By 9:46 AM, my car still hadn’t even been brought in. When I asked how long it would be, Kevan said another 20 m…

If I could rate a 0 I would. I dropped off my 2018 RAM for an oil change on 5/21/25 at 10:35 AM. At 12:14 PM, I got a call saying my truck was ready. I had already informed them at drop-off that I wouldn’t be picking it up until 3:15 PM. When I arrived, I paid, but as soon as I reached my truck, I was shocked—oil was sprayed and smeared all over the driver's side from front to back, with a trail of oil on the roof tracks. There was also oil on the passenger side beneath the antenna. I immediately went back inside and told the manager that this was completely unacceptable. He assured me they’d take care of it. I asked Manager Adrian to personally inspect my truck, and he said, If we c…

I was a walk-in for service. I needed two new tires. I was immediately seen, given a great price for Goodyear Wrangler tires for my Jeep. Everything was completed approximately 30 minutes. The staff was very courteous and accommodating and the waiting room is clean and spacious with hot coffee. I will definitely recommend as my cousin did for me.

I have been coming here for years and the service never disappoints. The front office staff is always friendly and accommodating. They make recommendations, when needed, but don’t push the issue that you feel pushed into added services. I would recommend to all to take care of your auto mechanical needs.

This is a new review 3/17/25. I took my car for an oil change, and because the VSA light illuminated on my dashboard. They checked the sensors and they were fine. The light didn't turn on when they drove the car into the bay. Hopefully it won't give me any problems. Overall I am satisfied except for the fact that they always leave the interior foot area filthy when I go to sit back in. It is dirty with oil and grease, muddy foot prints along the plastic edge of the entrance. I had to ask the guy who brought out my car to please clean it, it was too much. Hopefully management/owner can remind team to use paper liners inside footwell area. ----End of New review 3/17/25 5:45 pm----…